Quick Access Windows 10 Not Working? Fix It Now

Valyn Hua

Nov 16, 2018 09:00 / Posted by Valyn Hua

Help! I was following a guide that suggests putting custom items in the File Explorer Quick Access Panel. I think I actually set something already in the quick panel or a divider line, which I was trying to move to the right so I could see what was in the quick panel already - to be in the quick panel. At this point File Explorer crashed. An attempt to open it, whether from a desktop folder or the taskbar, failed.

Do you know Quick Access? Are you stuck in the problem that Quick Access is not working? If you are among those who Quick Access doesn’t work on PC or stops working after some time, then this post may be able to help you get rid of the trouble.

fix windows 10 quick access not working

1. Overview of Quick Access

Windows 10 introduces a new feature to the File Explorer called Quick Access, which displays your frequently used folders and recent files. Quick Access replaced the favorite folders list in older versions of Windows.

Let’s take a look at Quick Access view:

Click the File Explorer Icon on the taskbar.

Select the folder you want to add to the Quick Access.

Click on the Home tab.

windows 10 quick access

Choose Pin to Quick Access. The folder appears in the Quick Access group with an icon indicating that it has been pinned.

To remove a pinned folder, right-click on it and choose Unpin from Quick Access.

windows 10 quick access

2. Troubleshoot – Quick Access not Working

If Quick Access in Windows 10 is broken or not working, try to disable and re-enable it. Or else, manually delete Quick Access history.

Method 1. How to Disable Quick Access

Do this like restarting windows 10 quick access.

Launch File Explorer and right click on Quick Access at the top left pane of the file explorer window.

Click on View > Options > Change Folder and Search Options to access Folder Options and choose General tab.

disable quick access

Uncheck the two options Show Recently Used Files in Quick Access and Show Frequently Used Folders in Quick Access under Privacy. And click Apply and then OK.

To enable Quick Access, check the two boxes, click on Apply and OK again.

disable quick access

See if this method helps. If not, try to delete Quick Access related files.

Method 2. How to Delete Quick Access History

Launch File Explorer and paste the following folder paths into the address bar and hit Enter.

  • %AppData%\Microsoft\Windows\Recent\AutomaticDestinations
  • %AppData%\Microsoft\Windows\Recent\CustomDestinations

Hold Ctrl + A key to select all files in the opened folder and delete them all.

Do the same for both the above mentioned folders.

Restart your Windows 10 computer and your quick access should resume work.

paste path to address bar

3. Recover Files Missed in Windows 10 Quick Access

Worst of all, each of the mentioned Quick Access failures would prevent you from accessing files and folders normally. Many said they made their first attempt at system recovery, and they lost quite a few computer files and lately installed programs.

To assist you better in dealing with Quick Access issues without worrying about losing your frequently used folders and recently opened files, download FoneLab Data Retriever on your Windows 10 PC.

FoneLab Data Retriever is a powerful and safe data recovery software, which is designed to retrieve almost all lost files by scanning your computer.

Whatever the reason your files lost for, it can help.

Let’s see how it works.

Run This Software

Download and install this program on your computer and then launch this program.

fonelab data retriver homepage

Scan Data

On the main interface, choose the file types you want to recover and hard disk in which your lost files stored before. Then click Scan button to start the quick scan on the selected drive.

If the quick scan can’t bring your desired results, you can click Deep Scan to try again. Deep Scan takes more time to complete the whole process, but it will give you more results.

scan data

Recover Data

Look through the files displayed in the window and look for the files you intend to recover. You can also use Filter feature to quickly locate your needed files.

Checkmark the files you want to retrieve, and then click the Recover button to save the selected files to your computer.

preview relevant information

This software can recover email, documents, images, videos, and more data types.


In addition to recovering data from computer, it is able to recover data from memory card, hard drive, pen drive, camera, and more storage devices.

It offers 30-day free trial, so don’t hesitate to place it onto you computer and have a try.

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