How to Recover Viber Chat History on iOS Device


November 30, 2016 09:00 / Posted by Boey Wong

Viber is an instant messenger that many iPhone users tend to use for messaging, sending pictures, emoticons, stickers and videos. All these features make a much more interesting communication.

For those who use Viber a lot, the Viber data may contains lots of important information, such as a contact number sent from a client, a sweet message sent from your boyfriend or even some videos that you want to use as proof.

Therefore, losing Viber messages and its accompanied attachments by mistaken deletion or virus attack, etc can cause huge trouble for users.

Actually, if you have often sent backup files of Viber messages by email like: ViberMoreSettingsCalls and MessagesEmail Message HistorySend Viber Messages to your email or others. Then you just need to login to your email account and download the latest backup file.

So the Viber chat history will be back on your iOS device, but it does not include the attachments like photos and videos.

Of course, if you have also backed up your device to iTunes or iCloud, you are definitely able to restore the backup in order to get back the lost Viber chats. However, you will lose the current data stored on your device because of this.

In this case, if you only want to retrieve the lost Viber attachments instead of an entire backup, I recommend you to apply for an iOS data recovery tool called FoneLab iPhone Data Recovery which can recover Viber message attachments from iOS device, iTunes backup or iCloud backup optionally.

Besides, this software can also recover other data including photos, contacts, call logs, voicemail, notes, reminders and more. It supports all Apple models, iPad, iPhone and iPod and has its Windows and Mac version.

You can also learn how to retrieve old kik messages with FoneLab.

You can download the free trial version to have a try.

How to Recover Viber Photos, Videos and Attachments

Follow the below step-by-step guide to get started.

Recover from iOS Device

Download and install this software onto your computer first. Connect your iOS device to it afterwards. Choose Recover from iOS Device on the FoneLab interface after the software detects your device and then click Start Scan.

Recover Call Log

The scanning result will list in categories, preview contents includes App Videos, App Audio and App Documents and find the Viber folder, where your Viber photos and videos on your device are stored. Check those items that you want to retrieve. Click Recover to save them on the computer.

Recover Call History from iPhone

Recover from iTunes Backup File

Select Recover from iTunes Backup File then you will get multiply backup files if you have created. Select the latest one that probably contains the lost data and click Start Scan.

Recover from iTunes

Preview contents in details. Then check the items that you need and click Recover. The retrieved files will be saved to your computer.

Recover from iCloud Backup File

Choose Recover from iCloud Backup File in the beginning. You will be asked to login to your iCloud account. All backup files are listed in a table after signing to iCloud. Download the most recent one and click on the Start Scan button.

Recover from iCloud

Preview details of each content and mark those you want to get back. Click Recover in the end.

That’s all. Extremely easy and time saving right? With it, you will no longer worry about losing data from your iOS device. You can use it to recover data even if you forgot iPad passcode.

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