8 Methods to Troubleshoot Samsung Phone Not Charging & Slow Charging Issues

Lisa Ou

Oct 31, 2019 09:00 / Posted by Lisa Ou

If the Samsung Galaxy S10/9/8 not charging or slow charging suddenly, you can check the USB charging cable, loose connection and more other problems related to the hardware beforehand. Is there anything else you can do to troubleshoot the problem? How to get back to normal with ease?

The article shares the 8 best methods to troubleshoot Samsung Android slow charging, or even not charging. Whether the charging problems are caused by hardware or software, you can always get a desired solution to troubleshoot the problem with ease.

Troubleshoot Samsung Phone Not Charging & Slow Charging Issues

Part 1: 4 Methods to Troubleshoot Samsung Charging for Hardware Problems

Just check out the hardware problems, such as the charging port, power adapter, USB cable, charging socket and even charging IC. You can follow the steps to get rid of Samsung not charging or slow charging problems.

Method 1: Debris Lodged in the Charging Port

You can have another check for the charging port, such as the dirt or debris stuck inside the charging port and blocking the connectors to make it difficult for Samsung to charge at a fast speed.

You can use the tooth stick to clean up the charging port carefully. Inspect the charging port with a flashlight beforehand. Make sure you do not damage or break off in the charging port to fix Samsung not charging or slow charging problems accordingly.

Debris Lodged in the Charging Port

Method 2: Damaged or Wrong Power Adapter

When you plug in your charger with the Samsung Galaxy phone, there is a message with Fast charging is enabled. If the message is not available, you can check the damaged or wrong power adapter instead.

Of course, when the adapters are not interchangeable, it might deliver different levels of power to the connected cable. You can also change another power adapter or the original one. When you use Samsung Galaxy S10/9/8, you need 5.0 volts at 2.0 amps with a total of 10 watts of electrical power.

Damaged or Wrong Power Adapter

Method 3: Weak and Faulty USB Cable

Weak and damaged USB cable is one of the most frequently reported not charging or slow charging problems for Samsung devices. Even if you get the original ones, it might only work for a short period of time.

As for the case, you can change to another USB cable from your friends or colleagues first. Once you confirm the problem of the hardware, you can purchase another one from Amazon, eBay or other channels to fix the USB cable problem.

Weak and Faulty USB Cable

Method 4: Calibrate with Galaxy Charging Current

It is difficult to check whether the condition of the battery, which is the most important one for the slow charging problem on the Samsung Galaxy phone. How to check the status of your Samsung battery?

Calibrate Samsung Galaxy S10/9/8 with Galaxy Charging Current which is a free app to check whether the battery condition is still normal. If it is related to the battery, you might need to change for another one instead.

Calibrate with Galaxy Charging Current

Part 2: 4 Methods to Fix Samsung Not Charging or Slow Charging Because of Software Problems

If you cannot locate the problems for the hardware, you should check out the detailed problems related to software. Just learn more about the easy and professional troubleshoots to get rid of Samsung charging problems.

Method 5: Easy Method to Fix Samsung System

When you need to fix frozen, crashed, black-screen or screen-locked Android system to normal or recover data from broken Samsung phone or SD card, FoneLab Broken Android Data Extraction is the right choice to fix Samsung not charging or slow charging problems.

  1. Fix the frozen, crashed, black-screen or screen-locked Samsung phone.
  2. Extract contacts, messages, WhatsApp, photos and more other files.
  3. Backup and restore the Android data selectively with your own computer.
  4. Recover and extract files from broken or frozen Samsung phone.

Launch the Samsung data extractor

Download and install the software, then launch the program on your computer. Choose the Broken Android Phone Data Extraction to fix and extract the files from the Samsung Android phone.

Broken Android Data Extraction

Choose the mode to retrieve the data

Choose the situation for the Samsung phone and click the Start button to scan the device. Select the device name and the device model correctly and click the Confirm button.

device info

Fix the Charging Problem of Samsung

After that, the program is able to download the matching recovery package and repair the Android system. Of course, you can also extract the files on the Samsung Galaxy phone.

download package

Method 6: Close Background Applications

When you close all the background apps on the Samsung Galaxy phone, you can release more space on your RAM and improve your device’s performance. Of course, you can also close other 3rd party apps on your Samsung.

Press and hold a space on your Home screen, you can release your finger as soon as the list of recently used app appears.

Tap on the Task Manager option, you can end the process of the background apps with the End All Applications option.

After that, you can tap on the RAM option and delete the RAM to fix the not charging or slow charging.

close background application

Method 7: Dump of Android System

The system dump provides you a ROM image and allows you to fully restore your Samsung Galaxy S10/9/8 back to the factory settings. Just learn more details about how to fix the charging problems on your Samsung.

Launch your Dial Pad on your Samsung Galaxy phone, you can enter the code *#9900# on the pad.

Once a new page popup, you can move down and click on the Low Battery Dump option.

After that, you can click on the Turn On option. You will need to wait for a few more minutes for the process.

dump android system

Method 8: Start Samsung in the Safe Mode

Boot into the Samsung Galaxy S10/9/8 into a safe mode to check whether there is any 3rd party app that is causing the not charging problem. In the Safe mode, all apps will be disabled temporarily in the mode.

Turn off your Samsung Galaxy phone, press and hold the Power button of the Android phone.

Release the Power button when you see the Samsung Galaxy S10 on the screen.

After releasing the Power key and press the Volume Down key immediately and keep holding.

Do not release the Volume Down key until your Samsung Galaxy S10 finishes restarting to enter the Safe mode.

Conclusion

When your Samsung Galaxy S10/9/8 not charging or slow charging, you should check out the software problems as well as the hardware problems. Just learn more about troubleshoots to get rid of these problems. More queries about how to get rid of the problem, you can leave a comment in the article.

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