How to Fix Samsung Galaxy S10/9/8 that Won't Turn Off

szeki

Nov. 15, 2019 16:00 / Posted by Szeki

We've already addressed an ultimate guide to fix Samsung Galaxy phones won't turn on, now we are going to tackle Samsung galaxy S10/9/8 that won't turn off.

Basically, there's only so much that a user can do if a phone like the Samsung galaxy S10/9/8 fails to turn off. In most cases, there may be a need for repair or replacement.

Before you do that though, there are some of the steps that can try on how to fix a Samsung galaxy S10/9/8 won't turn off issue.

Fix a Bricked Android Device

1. Fix Samsung Galaxy S10/9/8 That Won't Turn Off

In general, this problem is the same as the system crash, which renders the phone unresponsive for several minutes or until you act on it.

If you want an easy and time-saving solution to fix your Samsung galaxy that won't turn off, look no further than FoneLab Broken Android Data Exaction. It is a professional system fixing tool with solid design and a set of features:

  1. Fix Samsung won't turn on, frozen, crashed, black screen and more.
  2. Extract some important data, such as contacts, messages, photos, etc.
  3. Backup and restore the Samsung files selectively on your computer.
  4. Recover and extract files from broken or frozen Samsung phone.

Download the program on the computer.

Select Broken Android Phone Data Extraction from the main interface.

Choose Broken Android Phone Data Extraction

Connect your Samsung galaxy S10/9/8 to the computer via the USB cable.

Click Start to move on to the next step.

choose status

Select your phone model and click Confirm.

select and comfirm phone info

Then the program will start to download the system recovery package matching with your phone to fix the issue.

download package

2. Troubleshooting Samsung Galaxy S10/9/8 That Won't Turn Off

If you wouldn't like to occur any installations, you can go through this troubleshooting guide.

Since the phone cannot be turned off, the soft reset(restart) is no longer workable. Therefore, I will walk you through the other troubleshooting steps.

Perform the Forced Restart

If this problem occurred somehow without any obvious signs or signals, then the phone can be assumed to be glitching in the system. That means the system crashed for some unknown reasons. At this point, performing a forced restart might fix this issue.

To do this, you need to:

Simultaneously press and hold the Volume Down and the Power keys for approximately 10 seconds.

If the restart proceeds, your Samsung galaxy S10/9/8 should boot up and you can continue using your phone.

Otherwise (the restart doesn't work), then continue reading the guide and move on to the next.

Charge the Battery

If your phone is unresponsive then you can try on charging the battery to see if the phone reacts or responds.

Normally, the Samsung S10/9/8 will display the charging icon and the LED indicator will light up. If your phone doesn't react like that, you can try to perform forced restart the phone but with the charger plugged in this time.

If it still won't respond, then disconnect it from the charger and let it be to drain the battery and try charging it again when the battery finally drained. If the charging signs show, try turning the phone on.

charging samsung galaxy

To do this, you may have to wait for several hours till the battery drains out and turns off. If you can't stand this, feeling tortured for waiting, or there are no charging signs when the charger plugged in again, I suggest you have your phone fixed in a tech shop or take the FoneLab Broken Android Data Exaction as the best option.

Backup Data on Samsung Galaxy S10/9/8 That Won't Turn Off

You don't know what the problem is really with so far and you want to bring the phone to a tech. Before you take the trip to the tech, you have to back up your files to make sure they won't be deleted as the tech may resort to a reset if the problem persists.

FoneLab Data Android Backup & Restore would allow you to backup your data in the most trouble-free and lossless manner. It is an excellent data management tool that features a sleek interface. You can handpick the kind of data you want to backup or one-click backup all the data.

Download the program on the computer and launch it.

Select Android Data Backup & Restore.

choose android data backup restore

Connect your phone to the computer with the USB cable.

Choose one-click backup or selective backup.

choose android backup restore

Choose the file type you want to backup then click Start. (You can encrypt your backup files by ticking the Encrypted Backup.

choose backup data

Choose the output folder to store your files.

choose output folder

Then wait for minutes till the backup procedure completed.

begin backup android

I hope these two utilities of FoneLab - Broken Android Data Exaction and Android Data Backup & Restore- and the short troubleshooting guide can help you with the problem with your device.

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