FoneLab > FoneEraser for iOS > Help Center

FoneEraser for iOS Help Center

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Brief Introduction

FoneEraser for iOS is the best iOS data cleaner which can easily erase all contents and settings on iPhone, iPad or iPod completely and permanently. Whether you want to sell your old iPhone or donate it to someone else, you can use this software to help you clean up all your private information like photos, messages, contacts, videos, call logs, etc. Besides, all the settings you’ve made on your iOS device will be erased as well. The software provides three erasing levels to prevent the erased data from being recovered in different degrees. What’s more, the software supports erasing multiple devices simultaneously on your Windows 10/8/7/XP computer.

Supported Devices

iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4S, iPhone 4, iPhone 3GS, iPad, iPad 2, iPad 3, iPad 4, iPad Air, iPad Air 2, iPad mini, iPad mini 2, iPad mini 3, iPad Pro, iPod touch 5, iPod touch 4.

Supported Data

Contacts, Text Messages/iMessages, Call history, Calendar, Notes, Reminder, Safari bookmark, Music, Videos, iBooks, Podcast, iTunesU, TV Shows, Music Videos, Ringtones, Audio Books, Voice Memos, Photos, Apps, and settings.

System Requirement

OS Supported: Windows 10, Windows 8, Windows 7, Windows XP
CPU: 1.2GBHz Intel or AMD CPU, or above
RAM: 1GB RAM or more
iOS Version: iOS 5 and above, include iOS 9.3
iTunes Version: iTunes 12.0 or above. The latest version is recommended

Key Functions

1. Wipe out all contents and settings on iPhone, iPad or iPod touch.

2. Erase text files including text messages, iMessages, contacts, call logs, calendar, notes, reminders, Safari bookmark and history completely.

3. Clean up Media files like photos, videos, audio, music, iBooks, iTunes U, Podcast, TV shows, ringtones, audio books, voice memos thoroughly.

4. Support erasing multiple iOS devices at the same time which can save you a lot time.

5. Offer three erasing levels to meet your needs.

6. Fully Support Windows 10 and iOS 9.3.

Kindly remind that, FoneEraser for iOS erases data thoroughly and permanently, so you’d better back up your important data first if you don’t want to lose them forever.

Update&Uninstall

Update the Software

Navigate to Menu – Check Update to check for the latest software or click Update option in the Help menu to check for update manually. If there is a new version, the program will pop up a window to inform you. You can click Update Now to download and install the latest installation file.
Uninstall the Software

You can uninstall this software in two ways:

1. Click Start menu on Windows, go to All Programs, then find FoneEraser for iOS and right-click it to choose Uninstall.

2. Windows 7: StartControl Panel Programs and FeaturesFoneEraser for iOSUninstall
Windows 8: SettingsControl PanelProgramsFoneEraser for iOSUninstall.
Windows XP: StartSettingsControl PanelAdd or Uninstall ProgramsFoneEraser for iOSUninstall.

Registration

After the program is opened, click the Register icon on the upper-right corner of the interface to open the registration window or select the Register option in the Help menu, then you just need to enter your email address that you fill in the order form and the registration code, a string of characters marked as Activation key, license code or KEYCODES in the order confirmation letter you received. Click Register to finish the registration. 

Connect iOS Device

Preference Settings

Go to the MenuPreference to open the Preferences window, which allows you to set the general settings and erasing level. From here, you are able to set the local path and format for saving the exported erasing history, set the program to automatically check for updates by checking the box before Check for update automatically and choose the erasing level according to your need. Then click OK to confirm the settings. 

Connect iOS Device Connect iOS Device

How to Use

Step 1: Download and install FoneEraser for iOS on your computer. It will run automatically, then connect your iOS device to computer via USB cable.

Connect iOS Device

Step 2: Unlock your device if it is locked and tap Trust to allow the connection. Choose erasing level by clicking Low from the middle column. There are High, Medium and Low three options differed from overwriting times for you to choose.

Detect Device

Step 3: Then click Start to begin erasing your iPhone, iPad or iPod data.

Start Erasing

Tips:

  1. You can connect more than one iOS device to your computer when using this software. The erasing progress will be followed one by one.
  2. All content and settings will be wiped out after the process is finished, so please back up your important data in advance.

Tech Support

Any questions and suggestions are warmly welcomed, please contact our support team at: support@fonelab.com. Our customer service staff will give you a reply as soon as possible.

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