How to Fix Netflix Download Failed Problem and Get Your Favorite Shows

Lisa Ou

Sept 28, 2020 16:00 / Posted by Lisa Ou

“I want to download some shows on Netflix before my vacation, but I Netflix download is not working at all, how to fix this problem?”

How to Fix Netflix Download Failed Problem and Get Your Favorite Shows

It is well-known that Netflix is a popular stream platform, so you can watch a lot of shows and original movies through an internet connection. Plus, users are allowed to download a part of videos for offline watching. However, you have to deal with a fair share of problems. This article will talk about the most common issue, Netflix download not working.

1. Why Netflix Download Not Working

There are a lot of reasons why Netflix download is not working and the most common reasons include:

  1. You have reached the Netflix download limits. The stream platform offers a lot of original content and TV shows, but it sets a specific download limit for each show and movie. Generally speaking, you can download up to 100 titles per device. If you use Netflix account across multiple devices, the numbers might vary.
  2. Your Netflix app is freezing or outdated.
  3. The space on your hard drive is insufficient for Netflix video downloading.
  4. Your internet connection is improper.

2. Common Solutions to Fix Netflix Download Error

If you encountered the error that Netflix download failed, don’t panic and perform the solutions below.

Solution 1: Remove Devices and Downloads

As mentioned previously, Netflix has download limit. If you have reached the limit, Netflix won’t download videos. The solution is easy, removing old downloads.

remove downloads

Delete all downloads: Open Netflix app, go to More and App Settings, and tap Delete All Downloads.

Delete expired videos: Go to Downloads tab in Netflix app, tap a video with expired tag, choose Delete Download and tap Delete Download when prompted.

Note: Bear in mind that you need to delete downloads from all devices.

Solution 2: Reinstall Netflix App

If your Netflix app gets stuck, the download will fail. In such case, you can do something to resolve it. Firstly, close the app and power off your computer. Then reboot your device and open Netflix app again. If the problem persists, uninstall Netflix app, go to Microsoft Store or Mac App Store, find and reinstall Netflix. Then sign in your account and download the desired videos.

Reinstall Netflix App

Solution 3: Clean up Hard Disk

When you download videos from Netflix, they will be saved in your system drive. The location cannot be changed. Even if you move the Netflix app, the location will not modify. The problem is that HD video files are very large and take space. If the Netflix download error happens, you should clean up your system disk.

Right-click on the system disk, and choose Properties.

netflix download location

Click Disk Cleanup button and hit OK.

Solution 4: Close VPN

The stream platform uses a lot of traffic to download videos. The Netflix download error will occur if your network is not good. Many people use VPN to hide internet footprints, but it will limit your internet speed. Therefore, you should quit the VPN when downloading online videos.

Close VPN

3. Ultimate Fix of Netflix Download Failure

In addition to number limit, downloaded Netflix videos will be expired in several to 30 days. Moreover, all videos are encrypted. So, the alternative solution is to look for a Netflix downloader, such as Fonelab Screen Recorder, when you encounter errors.

Basic Features of the Best Netflix Downloader

  1. Download any movies and shows on Netflix by recording.
  2. Use hardware acceleration to improve the performance.
  3. Enhance the video quality using advanced technology.

How to Download a Video from Netflix

Install Netflix downloader

When the Netflix download error happens, install the Netflix recorder to your PC. For Mac users, you can try another version. Then launch the download and choose Video Recorder to enter the main interface.

Tip: If you wish to change custom options, click the Gear icon to get them on the Preferences dialog.

choose mode

Record a video on Netflix

There are four sections in the main interface, Display, Webcam, System Sound and Microphone, for recording through corresponding sources. To resolve Netflix not downloading issue, turn on Display and set the recording region-based the video, enable System Sound while disabling Webcam and Microphone. Click the REC button and play the Netflix video to start recording it.

record settings

Edit and save Netflix video

When video playback is done, click the Stop button. Wait for the preview window to pop up. Then play the video and click the Save button to export it to your hard drive. If it contains redundant frames, use the Clip feature to remove them.

save recording

4. FAQs of Netflix Download Not Working

Why is my Netflix not letting me watch anything?

If you are having an error when you try to watch Netflix, it may be due to an issue with the content itself, your device settings, or your network connection. You can check them and fix the problem.

How long do Netflix downloads stay available?

The amount of time depends on individual licenses and can vary by title. Generally speaking, titles that are expiring on your device in less than 7 days will show you the amount of the time left on the downloads page of the Netflix. Some titles will expire 48 hours after downloading.

Why is Netflix not working on my smart TV?

If you cannot access Netflix on your smart TV but other apps are working well, something may be wrong about the version of your app. You can uninstall the Netflix app from your smart TV, reinstall it and try Netflix again.


This piece of troubleshooting has talked about how to fix the problem that Netflix won’t download. As a popular stream platform, Netflix has attracted oceans of users. However, it is annoying if you cannot download your favorite content. You can perform the common solutions. If they are not available, use Fonelab Screen Recorder to download your favorite videos instead. More troubles? Please leave your message below this post.

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